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Dear Patient(s),

We are excited to have the opportunity to welcome you back!

Our office has always utilized personal protective equipment (PPE) that has exceeded all the CDC guidelines, however, in light of the COVID-19 Pandemic we have instituted additional guidelines and protocols to ensure your safety.

You will see many changes, as we have new ways of scheduling your appointments and managing your insurance and financial transactions. First, you will be contacted 48-72 hours prior to your appointment via phone, text or email and asked a set of health-related questions. It is required that we complete this questionnaire prior to your appointment. We will have to reschedule your appointment if we are unable to complete this step. Below is a list of some of the enhanced precautions we have taken to protect you in addition to extensive team training on infection control and patient management procedures.

  1. Personalized arrival procedures to guide you from your car directly to treatment rooms to eliminate contacting surfaces.
  2. Maintain distancing in the reception area for essential caregivers and parents of minors if they cannot wait in a vehicle or outside the clinic.
  3. Removed magazines and items that can harbor or transfer germs of any kind. Hand sanitizers will be positioned throughout the clinic.
  4. Providing more education materials to enhance your awareness of health issues related to this pandemic.
  5. We require a mask to be worn by ALL patients upon entering the office.
  6. Installed sneeze guards or droplet barriers at all reception areas.
  7. Require hand washing and hand sanitizing before all appointments by our team and by our patients.
  8. Introduce an oral pre rinse by all patients to reduce exposure to germs.
  9. Require all team members to undergo periodic testing for COVID-19 and antibodies for the earliest detection of exposure should it exist.
  10. Record temperature of every patient upon entering the office.
  11. Record the temperature and lung efficiency of every team member each day at beginning and end of work period.
  12. Payment arrangements in advance to avoid delay and allow contactless exit from the appointment.
  13. Enhanced operatory disinfection procedures of all surfaces between patients.
  14. Ambient air management with HEPA 13 air filtration continuously in treatment rooms and common areas to remove germs from circulating air.
  15. Enhanced HVAC disinfection with UV light or HEPA Filtration units.
  16. Enhanced operatory disinfection procedures before and after all appointments with mist or fogging devices to access hard to reach places that can be easily missed.
  17. New personal protection equipment like visors, gowns, and masks for our doctors and team to provide barriers against the smallest of germs.
  18. Introduce protocols to reduce or eliminate airborne aerosols during all dental procedures.
  19. Enhanced nightly disinfection procedures of equipment and office fixtures like computers, keyboards, telephones, tablets, chairs, doorknobs, and buttons that may be touched unconsciously.
  20. Disinfection of all outside mail and packages that enter the building.
  21. Longer appointment times for you to prepare and complete all appointment tasks and duties in the safest and most comprehensive manner.
  22. Providing teledentistry services for follow up lab reports or communication that can be done online or through video education.
  23. Provide disease testing recommendations for exposure detection to viruses.

Sincerely,

Lawrence Duffield DDS and Staff

You’ve Discovered a New Royal Oak Dentist

Dr. Lawrence Duffield has been a Royal Oak, MI dentist for almost 25 years. Along with Dr. Anantpreet Grewal and our top-notch staff, Dr. Duffield is passionate about providing competent care to our community. He brings three decades of experience to his role here, along with a dental degree from the University of Michigan School of Dentistry, ranked #1 in the country. Here are a few reasons why people love us so much:

  • Our goal of putting our patients first, no matter what, and working hard to keep their smiles healthy and happy.
  • Office hours that fit around your family’s busy schedules.
  • Two methods of dental sedation to ensure your care is comfortable and pleasant.
  • Same-day emergency appointments if you call during business hours.
  • Convenient location at 2009 Crooks Road, behind Northwood Elementary School.

Duffield Dentistry is a fun, family-oriented group that loves serving our patients. Call us today at (248) 721-4502 to see how we can serve you!

Get Dental Care You Can Trust

Duffield Dentistry is a comprehensive dental practice that can provide all your oral health care needs under one roof. Our service offerings include:

Whatever you need to get your dream smile, we can provide it. We work with some of the highest-rated specialists in the area, so if you have an issue that requires a referral, we will ensure you receive the finest care available. Duffield Dentistry will take care of you and your family.

See for yourself by giving your new Royal Oak dentist a call today at (248) 721-4502.

Call Today to Make an Appointment 248-721-4502 Request an Appointment
2009 Crooks Rd, Royal Oak, MI 48073
  • Mon: 8am - 5pm
  • Tue: 7am - 5pm
  • Wed: 10am - 7pm
  • Thu: 8am - 6pm
  • Fri: 8am - 2pm
  • Sat: 9am - 1pm
  • Sun: Closed